Last updated: 10/8/2023

This Privacy Policy describes how Famo Pret ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from [your store URL] (the "Site"), or otherwise communicate with us (collectively, the "Services"). By using the Services, you agree to the collection and use of information as described in this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with the updated effective date.

Information We Collect

We collect personal information in several ways:

1. Directly from you:

  • Name, address, phone number, email

  • Order details: billing/shipping addresses, contact info, payment confirmation

  • Account info: username, password (if you create an account)

  • Wishlist, cart, and support messages

2. Automatically via cookies:

  • Device/browser info

  • IP address

  • Pages visited and interaction data

3. From third parties:

  • Shopify (our e-commerce platform)

  • Payment processors

  • Marketing tools

How We Use Your Information

We use your personal data for:

  • Fulfilling orders and processing payments

  • Customer support

  • Sending updates or promotional messages

  • Preventing fraud and maintaining security

  • Website analytics and optimization

Cookies

We use cookies to improve your experience. You can control cookie usage via your browser settings. Visit https://www.shopify.com/legal/cookies for more on Shopify’s cookie policy.

Sharing Your Information

We may share your information with:

  • Shopify and other service providers (e.g., shipping, payment processing)

  • Marketing and advertising partners

  • Legal authorities when required

  • Affiliates within our company

  • In the event of a business transfer like a sale or merger

We do not sell your personal information.

User-Generated Content

If you post product reviews or comments on our Site, they may be visible publicly. Please be mindful of the content you share.

Third-Party Links

We are not responsible for the privacy practices of external websites linked on our Site. Please review their policies separately.

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children.

Security & Data Retention

We take reasonable measures to protect your data. However, no system is 100% secure. We retain your data as long as necessary for legal, business, or contractual reasons.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request corrections or deletions

  • Request data portability

  • Opt-out of marketing communications

  • Withdraw consent for specific data uses

To exercise these rights, contact us using the details below.

Contact Information

If you have questions, concerns, or data requests, please contact us at:

📧 Email: famopret1@gmail.com
📞 Phone: 0334 6337700
📍 Address: 939 C Block, Bahria Orchard, Raiwind Road, Lahore, Pakistan