Shipping Policy

Thank you for shopping with Famo Pret. We aim to process and deliver your orders as quickly and safely as possible.

Order Processing

Once your order is placed, it will be processed and prepared for dispatch.

During sales, new launches, public holidays, or periods of high order volume, processing may take slightly longer than usual.

Customers are responsible for providing the correct name, phone number, and complete delivery address when placing an order.

Delivery Time

Delivery times may vary depending on your city, location, courier service, and other circumstances.

Once your parcel has been dispatched, delivery time may also depend on the courier company.

Unexpected delays may occur due to weather conditions, public holidays, strikes, courier issues, or other circumstances beyond our control.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout or communicated to the customer before the order is confirmed.

Shipping charges may vary depending on the order, delivery location, or shipping method.

Cash on Delivery (COD)

Cash on Delivery may be available for eligible orders and locations.

Customers are requested to provide an active phone number so the courier can contact them if required.

Please make sure someone is available to receive the parcel at the provided address.

Incorrect or Incomplete Address

Please carefully check your shipping information before placing your order.

Famo Pret will not be responsible for delays or failed deliveries caused by an incorrect or incomplete address, incorrect phone number, or unavailable recipient.

If you notice an error in your delivery information, please contact us as soon as possible before the order is dispatched.

Failed or Refused Deliveries

If a customer refuses to accept an order without a valid reason, repeatedly remains unavailable, or provides incorrect delivery information, Famo Pret reserves the right to restrict Cash on Delivery or require advance payment for future orders.

Additional delivery charges may apply if a parcel needs to be shipped again.

Parcel Inspection

Customers are advised to check the parcel upon receiving it.

If you receive an incorrect or damaged item, please contact us as soon as possible and follow the instructions provided in our Refund and Exchange Policy.

Order Tracking

Where tracking information is available, customers may use the provided tracking details to check the delivery status of their parcel.

Please note that tracking updates are managed by the courier company and may sometimes take time to appear.

International Shipping

International shipping availability, delivery charges, and estimated delivery times may vary depending on the destination country.

Any customs duties, import taxes, or other charges imposed by the destination country are the responsibility of the customer unless otherwise stated by Famo Pret.

Delays Beyond Our Control

Once an order has been handed over to the courier company, certain delivery delays may be outside Famo Pret's direct control.

However, we will make reasonable efforts to assist customers with delivery-related issues.

Contact Us

For questions regarding your order or delivery, please contact Famo Pret:

Email: famopret1@gmail.com