Terms of service

Terms of Service

Overview

This website is operated by Famo Pret. Throughout the website, the terms “we,” “us,” and “our” refer to Famo Pret.

By visiting our website or purchasing from us, you agree to use our services according to these Terms of Service. These terms apply to everyone who uses our website, including visitors and customers.

Please read these Terms carefully before using our website. If you do not agree with these Terms, you should not use our website or services.

We may update or change these Terms at any time. Any changes will be posted on this page. By continuing to use our website after changes are posted, you agree to the updated Terms.

Our online store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products and services online.

Section 1 — Online Store Terms

By using our website, you confirm that you are legally allowed to make purchases in your country or place of residence.

You may not use our products or website for any illegal or unauthorized purpose.

You must not send viruses, harmful code, or anything that could damage our website or services.

Breaking these Terms may result in your access to our services being stopped.

Section 2 — General Conditions

We reserve the right to refuse service or cancel an order when reasonably necessary, including in cases of suspected fraud, misuse, incorrect information, or violation of these Terms.

You may not copy, reproduce, sell, resell, or misuse any part of our website, content, products, or services without our written permission.

Your information may be transferred through different networks to process your order and provide our services. Payment information is handled through secure payment systems.

Section 3 — Website Information

We try our best to make sure that all information on our website is accurate and up to date. However, mistakes or outdated information may occasionally appear.

Information provided on the website is for general purposes. We reserve the right to correct or update information when necessary.

Section 4 — Prices and Service Changes

Product prices may change without prior notice.

We may change, update, suspend, or discontinue any product, feature, or part of our website at any time.

Discounts, promotional prices, and special offers may be available for a limited period and may change or end without notice.

Section 5 — Products, Colors and Availability

Some products may only be available through our online store and may be available in limited quantities.

We make every reasonable effort to display product colors, designs, embroidery, fabrics, and images as accurately as possible. However, actual colors may vary slightly because of lighting, photography, screen settings, or device displays.

Product availability, sizes, quantities, descriptions, and prices may change without notice.

We reserve the right to limit the quantity of any product purchased by a customer and to discontinue products when necessary.

Refunds and Exchanges

Items are not refundable.

Exchanges are available only according to our Refund and Exchange Policy. Items must meet the conditions mentioned in that policy, including applicable time limits and condition requirements.

Customers should carefully check the product description, size information, and other details before placing an order.

Section 6 — Orders and Customer Information

We reserve the right to refuse, limit, or cancel an order when reasonably necessary.

This may include orders that appear fraudulent, contain incorrect information, involve unusual quantities, or appear to be placed for unauthorized resale.

If we cancel or change an order, we may contact you using the phone number, email address, or other contact information provided with the order.

Customers are responsible for providing complete and correct information, including:

  • Name

  • Phone number

  • Email address, where applicable

  • Shipping address

  • Billing or payment information, where applicable

Incorrect or incomplete information may result in delays or cancellation.

Section 7 — Third-Party Tools and Services

Our website may use services or tools provided by third parties.

These may include payment providers, delivery services, analytics tools, social media services, or other applications.

We are not responsible for problems caused by third-party services that are outside our reasonable control. Customers should also review the relevant third party's terms and policies where applicable.

Section 8 — Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the content, accuracy, products, services, policies, or practices of third-party websites.

Any purchase or activity conducted through a third-party website is subject to that third party's own terms and policies.

Section 9 — Reviews, Comments and Content

If you submit reviews, comments, feedback, suggestions, photos, or other content to us, you confirm that you have the right to submit that content.

You must not submit unlawful, abusive, misleading, offensive, defamatory, or harmful content.

You must not upload viruses, malware, or other harmful material.

We may remove content from our website or social platforms if we reasonably believe it violates these Terms or applicable law.

Section 10 — Personal Information

Personal information submitted through our store is handled according to our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and protect customer information.

Section 11 — Errors and Inaccuracies

Occasionally, our website may contain typing mistakes or incorrect information relating to:

  • Product descriptions

  • Prices

  • Discounts and promotions

  • Shipping charges

  • Delivery estimates

  • Sizes

  • Stock availability

We reserve the right to correct these errors and update information.

If an obvious pricing or product-information error affects an order, we may contact the customer to resolve the issue or cancel the affected order where permitted by applicable law.

Section 12 — Prohibited Uses

You may not use our website:

  • For illegal activities

  • To violate applicable laws or regulations

  • To infringe our intellectual property or the rights of others

  • To provide false or misleading information

  • To upload viruses or malicious software

  • To collect another person's personal information unlawfully

  • To spam, phish, scrape, or misuse the website

  • To interfere with the website's security or operation

  • For fraudulent or abusive activity

We may restrict or terminate access to our services if these rules are violated.

Section 13 — Disclaimer and Limitation of Liability

We aim to provide a reliable website and shopping experience, but we cannot guarantee that our website will always be uninterrupted, error-free, or available.

To the maximum extent permitted by applicable law, Famo Pret will not be responsible for indirect, incidental, special, or consequential losses resulting from the use of our website or services.

Nothing in these Terms is intended to exclude or limit any rights or liability that cannot legally be excluded or limited under applicable law.

Section 14 — Indemnification

You agree to be responsible for losses, claims, or reasonable costs suffered by Famo Pret as a direct result of your unlawful use of our website, your material violation of these Terms, or your infringement of another person's rights, to the extent permitted by applicable law.

Section 15 — Severability

If any part of these Terms is found to be unlawful, invalid, or unenforceable, that part will be limited or removed only to the extent required by law.

The remaining sections will continue to apply.

Section 16 — Termination

These Terms remain effective while you use our website and services.

We may restrict or terminate access to our services if we reasonably believe that a user has seriously violated these Terms, engaged in fraud or unlawful activity, or misused our website.

Any obligations or liabilities created before termination may continue where applicable.

Section 17 — Entire Agreement

These Terms of Service, together with our Privacy Policy, Refund and Exchange Policy, Shipping Policy, and any other policies displayed on our website, form the agreement between you and Famo Pret regarding your use of our online store.

Section 18 — Governing Law

These Terms of Service are governed by and interpreted according to the laws of Pakistan, subject to any mandatory consumer rights and other applicable laws.

Section 19 — Changes to These Terms

We may update or change these Terms of Service from time to time.

The latest version will be available on this page. Your continued use of our website after changes are published means you accept the updated Terms, to the extent permitted by applicable law.

Section 20 — Contact Information

If you have any questions about these Terms of Service, please contact Famo Pret:

Email: famopret1@gmail.com